Return / Refund Policy

Effective Date: [15/04/2026]

At Lubemart.pk, customer satisfaction is our priority.

1. Eligibility for Returns

Returns are accepted if:

  • The product is damaged or leaking upon delivery
  • The wrong product was delivered
  • The product is unused and in original packaging

2. Return Timeframe

You must request a return within 3 days of receiving your order.

3. Non-Returnable Items

  • Opened or used lubricants
  • Products without original packaging
  • Clearance or discounted items

4. Refund Process

  • Refunds are processed after inspection of returned items
  • Refunds may take 5–10 business days
  • Shipping charges are non-refundable

5. Return Shipping

Customers may be responsible for return shipping unless the issue is from our side.

6. Contact for Returns

Phone: 0308-8444225